We aim to have simple procedures, but understand that sometimes questions arise. If your query is not included here, please don’t hesitate to contact us and speak to one of our advisors.

Do Sotto deliver outside of the UK?

Yes we can but the order will be taken on a pro-forma basis so please write to us at hello@sottoliving.co.uk or call in to speak to one of our customer service team on +44 (0)1622 237851 to place your order.

Do Sotto offer any non-leather finish options?

Sotto doesn't offer any of our own non-leather upholstery options, however if there is something particular you have in mind, please get in touch with us and will we willingly try to accommodate this.

Can I use my own leather/fabric?

Yes, please get in touch with us and will we willingly try to accommodate this.

What is a Home Visit?

To save you coming to the showroom, we will bring a sample recliner to you. Experience the comfort and quality of our luxury reclining armchairs in the comfort of your own home or office. To organise this service please ue the "book a Home Visit Section, write to us at hello@sottoliving.co.uk or call in to speak to one of our customer service team on 0044 (0)1622 237851. We will arrange a date and time suitable for you, and then one of our Recliner consultants will come with the recliner design you are interested in for you to trial in the comfort of your own home.

The £150 charge for this service is deductible from the total cost of your chair if you proceed to purchase one.

How soon can I expect to receive my recliner?

You can expect delivery of your customised luxury recliner 10 – 12 weeks after you place the order. We will call you after 5 – 6weeks to update you on the progress of your recliner, and if it is ready early we will offer you the option to receive delivery early.

Can I return my Recliner?

Please see the Returns Policy for further details.